Loan Operations Specialist

We are a values driven organization putting Relationships FIRST. EagleBank (NASDAQ – EGBN) is focused on being Flexible, Involved, Responsive, Strong, and Trusted. By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most compelling, valuable service to our customers.

EagleBank is committed to inclusion, equity, and respect. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. We believe employees are essential to the building of relationships and we prioritize investing in employee growth and wellbeing. Employee involvement is fostered through resource groups, mentorship programs, community service, and scholarship opportunities for continued education. With features including maternity and parental leaves, wellness discounts, healthcare premium sharing, employer funding in your HSA account, and 100% 401(k) matching up to 4%, we pride ourselves in the ways we support our internal relationships. The minimum and maximum projected hourly pay for this position is: $25.02 to $37.54.   

We understand the need to be creative and flexible when it comes to telecommuting and other alternative work arrangements. This position is eligible for our hybrid remote work and will work in the Bournefield office located at 11900 Bournefield Way, Silver Spring, MD four days per week.

The Loan Operations Specialist is responsible for setting up all types of new loans, modifications, renewals, and extensions into the bank’s core system (IBS), in a timely and accurate manner. Perform variety of loan servicing activities such as, but not limited to, account maintenance, change of address, auto debit, payment adjustments, processing loan payments, mail out loan statements, and process General Ledger entries using PeopleSoft. Review reports and perform other duties as assigned.

MAJOR DUTIES AND RESPONSIBILITIES:

• Review incoming closed loans in order to determine all necessary documents and data are provided to book loans into IBS.
• Book all New, Renewals. Modifications and Loan Extensions, including Letters of Credit into IBS in accordance with the pertinent loan documents by extracting all necessary information to properly set up loans onto IB
• Accurately create Customer records, Loan Account, Note and Commitment records
• Accurately tie guarantor, BOC relationships and collateral to loan and customer record and loan account
• Accurately create new or review existing loan and customer records in IBS when booking loan transaction within Department prescribed timelines
• Process account maintenance, and email requests as assigned, may require research and document review, in a timely and accurate manner
• Create Tickler and processing of same
• Review / process daily reports as assigned such as Rejected Items, Auto debit/ACH, Change of Address, Daily Transactions etc.
• Prepares monthly reports, including formatting, organizing and delivery of the reports.
• Process loan payments and payoffs.
• Mail loan statements/notices daily.
• Perform other job duties as assigned.

Requirements:

• High School Diploma or GE
• Minimum 3 years of loan servicing, loan documentation or related job experience in the financial industry.
• Knowledge of Microsoft office products, preferably proficient in MS Excel, and MS W
• Familiar with General Ledger balancing and common banking transactions.
• Knowledge of FIS/IBS bank core system or other similar banking system

Preferences:

• Completion of specialized banking or finance courses.

Don't meet all the requirements? We encourage you to still apply if you think you are the right person to join our community. We are always interested connecting with people inspired by our mission and values. If you aren’t hired for this position, your resume will remain available for the next year and might be considered for future openings. Note: You can update your resume as often as needed.