Business Application Analyst III

We are a values driven organization putting Relationships FIRST. EagleBank (NASDAQ – EGBN) is focused on being Flexible, Involved, Responsive, Strong, and Trusted. By prioritizing meaningful connections with our customers, employees, and shareholders, we relentlessly deliver the most compelling, valuable service to our customers.

EagleBank is committed to inclusion, equity, and respect. We celebrate diversity and intentionally seek out opportunities to learn from one another’s experience. We believe employees are essential to the building of relationships and we prioritize investing in employee growth and wellbeing. Employee involvement is fostered through resource groups, mentorship programs, community service, and scholarship opportunities for continued education. With features including maternity and parental leaves, wellness discounts, healthcare premium sharing, employer funding in your HSA account, and 100% 401(k) matching up to 4%, we pride ourselves in the ways we support our internal relationships. The minimum and maximum projected annualized salary for this position is: $72,600.00 to $114,631.20. Additional compensation may be possible based on experience and skills.

We understand the need to be creative and flexible when it comes to telecommuting and other alternative work arrangements. This position is eligible for our hybrid remote work and will work in the Silver Spring, MD office four days per week.

The Business Application Analyst III administers and has an in depth understanding of several critical bank systems such as Teller, Retail Branch Automation Platform and workflow system, Cold report and Imaging system, File Transfer systems. Understands customer needs and provides end user support for the retail banking systems, core banking system, and intranet and imaging system. Position acts as the primary technical POC (Point of Contact) for Retail Branches and Branch Administration.  Understands internal customer needs and provides end user support for the FIS, IBS Security and Permissions administration. This position also performs security access administration for several other applications including the imaging system.

Requirements:

• Bachelor’s Degree in Arts/Sciences (BA/BS) in information management, computer science, business administration or equivalent combination of education, technical training or work experience in the area of application systems support or testing, business analysis or software implementation
• 5 years critical system support in financial institution or finance related experience
• Experience managing and supporting a software application for large user base (100+)
• Software configuration, testing and support Experience
• Business Analyst Experience
• Knowledge of data file import mapping to system application fields
• Intermediate level skills in Microsoft Outlook, Word, Excel
• Ability to listen to business users, convey ideas effectively, understand, interpret and document business requirements to design and customize systems
• Outstanding customer and interpersonal skills
• Independent thinker with a solid ability to work through issues and escalate when appropriate
• Ability to effectively present information and respond to questions from groups of managers, internal “customers”, vendors or users/trainees in a classroom setting, webinar or one on one training session
• Exceptional written, oral and interpersonal skills sufficient to communicate effectively with nontechnical and technical business clients and teams
• Excellent analytical and problem solving skills
• Ability to work effectively with a diverse group of users who have varying levels of computer expertise
• Excellent organizational skills with ability to attend to minute details
• Demonstrates a commitment to Relationships FIRST in all areas of job performance

Preferences:

• IBS Core Banking System - Security Administration

Don't meet all the requirements? We encourage you to still apply if you think you are the right person to join our community. We are always interested connecting with people inspired by our mission and values. If you aren't hired for this position, your resume will remain available for the next year and might be considered for future openings. Note: You can update your resume as often as needed.